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18 Apr 2020, 5:02 pm
Hi, I have installed your Novo theme as I liked the example previews of the theme. i have an existing website content including lots of media I have uploaded (many photos as I am a photographer). The look of the website now I have initially Installed the theme is not how I liked in the layout on the previews.. So I am looking to maybe install the 'demo content' so I can see if I can get it looking and feeling like the website I was wanting. It says that by installing the demo content it will overwrite existing website content. I am concerned as I have many many photographs uploaded to wordpress in 'media' that I wish to use in the website and finding and re-uploading them all is a massive task if I can find all of them!.. Can you advise on this? Does installing demo content wipe out all the photograph media I have uploaded previously? If so is there a way of backing up - re-importing just the photograph media to the new look novo theme once the demo content installed? Or is there a better way other than installing demo content to get the look/feel as per the examples of the theme that wont wipe out my existing media? Your help is much appreciated. Best regards, Ed
4 May 2020, 7:15 pm
Hey there, I can't find where to change/remove the footer items such as Address, Recent Comments, Recent Posts, and that quote, "The world without photography will be meaningless to us." I did see that quote was also the tagline, but when I changed the tagline the quote in the footer didn't change. Please help me find these settings! My site is sipsphototips.com Thanks, Jonathan
15 Jun 2020, 11:11 am
Hi, great theme, nearly done, is it possible to change the link buttons throughout the site, at the moment its just a text line but I want something stronger - thanks
10 Aug 2020, 2:23 am
I don't have the option to download the NOVO demo files on my dashboard
15 Aug 2020, 3:23 pm
When adding a project to my portfolio in the Rezo theme, I don’t get all the options that should be available. I would like to add a video url etc. but there’s no field to put it in. I’ve checked and Wordpress let’s me see all the possible options. But they’re just aren’t there. Hope you can help! Cheers
18 Sep 2020, 2:28 am
Hello, The license of the purchased product was registered on a first website, I created a second website (domain other than the first website) where I decided to use the purchased product; I unsubscribed the license from the first website and tried to register it on the second website; but the system informs me that it is still registered in the domain of the first website. How to change the license on another domain? On another website? Thank you.
29 Sep 2020, 9:09 am
My name is loyal Richardson I am trying to get my website sorted out And I haven't had a response From support in more than 24 hours My novo website Is having code issues and the menu will not show up on any page Also I'm trying to work out why the website will not let me Upload images to the media gallery Images are only 800 by 800 pixels a response would be good
9 Nov 2020, 3:33 pm
I've purchased this theme and set it up on a testsite. Now my site is live and I can't use the license key. How do I change this? The test site is not available anymore.
13 Dec 2020, 1:13 am
Hi Guys please help - website up and running . All of a sudden home page changes look on desktop ( 13/12/20) - its like only half the page!! Looks terrible. I havent done anything. would happily add support to advise but seems I have to buy another license before getting help!
30 Dec 2020, 9:42 am
hohello How can I turn the menu from left to right. I tried all the ways, but I couldn't even though I made it a lot in other templates Can anyone help me This is the website http://www.tajco.net
31 Dec 2020, 12:15 pm
Hello i bought Shoom now i would like to install some plugins WPCustom Category Image dont want to be installed. How come
7 Feb 2021, 2:25 pm
I Bild and run my website since last June, everything was ok, since an update or an activation of one plug in on a desktop I can see only half of the picture on my website the other half is black ...?
22 Feb 2021, 2:17 pm
i need a main logo witch is not an issue but on another page within the website i would like to have a deferent logo
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